Ordering
Luna's Offers Specialty Items & Custom Embroidery Orders
Choose a Specialty Item, add your text & option choices, then proceed with our easy online shopping cart.
Have a unique item in mind? Peruse the Custom Order catalogs and contact us for a fast and easy Cost Estimate.
*Due to the custom nature of our work, there are no returns, exchanges or refunds for Specialty Items or Custom Orders.
How to Order Specialty Items:
- Choose a Specialty Item.
- Enter your choice(s) of available options.
- Select 'Add to Cart'.
How to Place a Custom Order:
- Browse the catalogs under Custom Orders making sure to note the:
- Item description, number, color, size, etc.
- Return to LunasEmbroidery.com.
- Contact us to Request a Cost Estimate.
- Sign, scan (.jpg) & e-mail the Artwork Release to Luna's (if applicable).
A Cost Estimate will be e-mailed to you (valid for 30 days from date of the Cost Estimate).
Ordering Requirements for Custom Orders:
- Minimum order of 24 of each item (can be different sizes & colors)
- All catalog items are subject to availability by supplier.
- Before work is to begin:
- A 60% non-refundable deposit of the Cost Estimate is required before any work is to begin. Any remaining balance will be due upon delivery of products & services & reflected on the final invoice. We accept Visa & Mastercard.
- An Artwork Release is required for Luna’s Embroidery to reproduce &/or digitize any logo or copyrighted artwork.
- See the complete Terms & Conditions.
Any special requests or questions?
Contact Luna's Embroidery, or call 206.478-5848.
* This area of the website is still under construction and some links may not yet be available.
Contact
(Mailing Address Only)
9594 1st Ave NE #433
Seattle, WA 98115-2012
orders@lunasembroidery.com
